Finding the right apartment should be simple and stress-free.
Below are answers to some of the most common questions about our community, amenities, and leasing process. If you don't see what you're looking for, our leasing team is happy to help.
Still have questions?
Contact us today to learn more, schedule a tour, or start your application.
Community Overview
Our apartments offer townhome-style living with convenient access to SR 161, I-270, downtown Columbus, Easton Town Center, shopping, dining, and nearby neighborhoods.
Spacious apartment and townhome-style one and two-bedroom floor plans are available with flexible layouts designed for a variety of living needs.
The community is located within the Westerville City School District, including McVay Elementary, Walnut Springs, and Westerville North High School.
Leasing & Applications
Prospective residents can complete an online application through the Kensington Grove Apartments website or request assistance from the leasing office.
Applicants should provide a government-issued photo ID, income verification documents such as recent pay stubs or bank statements, and complete electronic identity verification during the application process.
Applications are reviewed using factors including income, rental history, credit background, identity verification, and screening results.
Guarantors may be accepted for applicants who do not meet income requirements, subject to community qualification standards.
Kensington Grove Apartments offers flexible lease terms ranging from 1 to 15 months. Lease terms are subject to change without notice.
Applicants are encouraged to apply quickly because apartment availability can change frequently in the Westerville rental market.
Yes. Applicants may join the community waitlist after submitting an online application and completing the approval process.
Yes. Electronic lease signing is available through DocuSign and Blue Moon Forms for lease agreements and renewals.
Lease renewal offers are typically sent about 75 days before the lease expiration date through the resident portal and email.
Lease transfers may be available, though restrictions and management approval may apply.
Residents are generally responsible for the full lease term unless an early termination agreement is approved by management.
Yes. Kensington Grove Apartments offers multiple lease term options for residents looking for flexibility in Westerville, Ohio. Lease terms are subject to change without notice.
Tours & Office Information
Escorted in-person and virtual tours are available for prospective residents exploring apartments in Westerville, OH.
The leasing office is open Monday through Friday from 9:00 AM to 6:00 PM and Saturday from 10:00 AM to 5:00 PM. The office is closed on Sundays.
Pet Policy
Yes. This is a pet-friendly apartment community in Westerville that welcomes dogs and cats, with up to two pets allowed per apartment home.
No weight limits apply for pets, though breed restrictions and pet screening requirements still apply.
Certain dog breeds are restricted. The following breeds are generally prohibited:
Akita
American Staffordshire Terrier/Bull Terrier (aka Pit Bull)
Presa Canario
Chow Chow
Doberman Pinscher
German Shepherd
Great Dane
All Husky & Malamute breeds
Rottweiler
Wolf/Restricted breed mix
Service animals are generally exempt regardless of breed. Management must approve all animals. Lease holders and applicable occupants are required to complete a Pet Screening Profile.
Yes. All residents at Kensington Grove Apartments must complete a Pet Screening Profile during move-in and renewal periods, whether they have pets or not.
Amenities
Community amenities include a swimming pool, townhome-style layouts, flexible lease terms, and convenient access to Westerville shopping and dining.
Parking
Yes. Open, unassigned parking is available for residents and guests, and vehicles violating parking policies may be tagged or towed.
Utilities
Residents can make rent payments online through the resident portal or the BILT Rewards platform, which allows eligible users to earn rewards points.
Residents are responsible for utilities including water, sewer, trash, and electricity according to community utility policies.
No. Partial rent payments are not allowed through the resident payment system.
Residential Services
Yes. Residents are required to maintain renters insurance and list Berkshire Communities or the apartment community as an interested party on the policy.
Maintenance
Residents can submit routine maintenance requests through the resident portal, by phone, email, or by contacting the leasing office directly.
Emergency maintenance issues include flooding, no heat, no hot water, burst pipes, lockouts, electrical outages, fire hazards, and carbon monoxide alarm failures.
Yes. Pest control service appointments are coordinated through a third-party provider for residents.
